Monthly Archives: October 2017

Workplace Testing Alcohol

Workplace Testing for Alcohol

Category : News

When testing for alcohol; especially in the workplace, there are several aspects that need to be covered in order to protect all parties involved. Phil Green Security has built the processes and expertise to ensure that testing for alcohol in the workplace is carried out fairly and professionally.

In order to address the best approach, we need to segment the overall process into 4 separate areas:

Policy Baseline – the first step is to ensure that all company and site policies have the inclusion of alcohol testing. Within these policies, there should be a cover of terms such as who, when and how testing will be carried out. Also, post event testing should be included within the policies to ensure the business is safeguarded against the potential risks that may arise.

Selection Procedure – this is when the actual testing process begins. Selection should be carried out inline with the policies and must be random and without prejudice. However, there is also an exception to this, when testing for alcohol following an event or incident. When carrying out the random selection, the best way is with the use of a random search selector. These are electronic devices that are set with a percentage and will automatically ensure that selection is of a random nature. Please be aware that any subject has the right to refuse, this should be dealt with in line with company policies.

workplace testing Alcohol

Testing & Documentation – the act of carrying out a test is very simple and is just the same as carrying a breathalyser test for the police. However as we are acting within the private sector, we must ensure that the documentation is watertight. From signing a consent form, through to ensure an accurate chain of custody is put in place; ensure there is a clear paper trail is the utmost import part to focus on during any testing for alcohol.

Results, Conclusion & Followups – as noted in the last point; we need to remember that we are working within the private sector and as such, we need to ensure we take all precautions to ensure that our actions are lawful. With this in mind, all results showing a positive reading should be checked with a second test to ensure that error margins are reduced to an acceptable level. We also need to be mindful that a positive result does not always mean that dismissing the member of staff would be the logical outcome. As responsible employers, we need t be able to offer support and guidance to those who, any be suffering from alcohol abuse or dependence. The responsive actions should also be covered by the business policies. In order to service our clients from start to finish; Phil Green Security can offer dependant laboratory services and even tribunal attendance.

Testing for Alcohol – The Laws

  • Health and Safety at Work Act 1974 – section 2 – place a duty on an employer to ensure, as far as is reasonably practicable, the health, safety and welfare at work of their employees.
  • Management of Health and Safety at Work Regulations 1999 – places a duty on an employer to assess the risks to the health and safety of employees. This means an employer can be prosecuted if they knowingly allow an employee to continue working while under the influence of alcohol or drugs and their behaviour places the employee themselves or others at risk.

Although not applicable to all workplaces, these two Acts also put obligations on employers and workers:

  • Road Traffic Act 1988 – states that any person who, when driving or attempting to drive a motor vehicle on a road or other public place, is unfit to drive through drink or drugs shall be guilty of an offence.
  • Transport and Works Act 1992 – makes it a criminal offence for certain workers to be unfit through drugs and/or drink while working on railways, tramways and other guided transport systems.

[panel panel_heading=”Railways and Transport Safety Act 2003″ panel_text=”In addition, the Railways and Transport Safety Act 2003 states that in the UK on-premises or land related to Railway, Maritime or Aviation activity (and on aircraft or ships outside UK territorial waters but registered in the UK) an employee in the Airline, Railway or Maritime industry commits a criminal offence if they are at work at a time when the proportion of alcohol in their breath, blood or urine exceeds the prescribed limit* or their ability to perform the function or activity is impaired by drink.

Railways and Transport Safety Act Prescribed limits
9 micrograms of alcohol in 100 millilitres of Breath
or 20 milligrams of alcohol in 100 millilitres of Blood
or 27 milligrams of alcohol in 100 millilitres of Urine

Note: The above limits are also implied to be proof of no ingested alcohol in the bloodstream” panel_color=”enigma_panel-blue”/]

What can Phil Green Security provide?

Random Test Programme

We can attend to carry out testing on employees, contractors, drivers or any other person who falls under the businesses health & safety policies. This process is great for making an impact on none tested persons and often acts as a deterrent.

Post Incident Testing

Following many HR and H&S incidents; companies find them selfs in need to rule out alcohol as a possible factor when carrying out investigations. Phil Green Security understands that time is often of the essence and as such we offer a24 hour call out service. We are able to give results within minutes of arrival to the site.

Policy Assistance

[button style=”enigma_btn_blue” size=”enigma_btn_large” btn_disable=”0″ url=”” ]Alcohol Test Policy[/button]

As industry leaders, we are always here to assist our clients. We provide this template as an assistant and will always ensure that our clients are legally protected prior to any testing activity.

[button style=”enigma_btn_blue” size=”enigma_btn_large” btn_disable=”0″ url=”” ]View our Alcohol Screening Services[/button]

Want to know more? Get in touch today!

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Phil Green Security

Drug Testing

Drug Testing In The Workplace

Category : News

Drug testing in the workplace is becoming more and more common and there is never a better time than the present to introduce it to your company or business. So let’s have a look at why testing is needed and how we can implement it in a positive manner.

Why should we do drug testing?

As the cultural trend of recreational drugs is rocketing and nearing an epidemic; the time has come for employers to take reasonable steps to safeguard their workforce from the negative impacts of what drugs can cause.

There are many direct and indirect impacts from drug use at work; if we can put monetary values to one side, one of the main effects are the potential health & safety risks. Obviously we could cover the potential effects of the drugs themselves; however, I think that the most important part that any employer should take away is that it is outlined within the Health and Safety at Work Act.

Health and Safety at Work etc Act 1974, section 2
Management of Health and Safety at Work Regulations 1999

It is an offence under the Misuse of Drugs Act 1971 for any person knowingly to permit the production, supply or use of controlled substances on their premises except in specified circumstances (e.g. when they have been prescribed by a doctor).

As you can see; not only should we look to drug testing to ensure the safety of the employee and other members of staff, but also we need to ensure that measures are taken to safeguard your business itself.

Another aspect that needs covering is that of being under the influence of drugs or substances when in control of a vehicle. This is outlined under the Road Traffic Act 1988 and the Transport and Works Act 1992. Which states that drivers of road vehicles must not be under the influence of drugs while driving, attempting to drive or when they are in charge of a vehicle.

Making Drug Testing a Positive Action

First of all, let us confront the myth that everyone in the workforce is against testing. In one survey that was carried out(1), employees were asked: “Does substance abuse negatively affect…”

  • Attendance – 64% stated yes
  • Productivity – 63% stated yes
  • Morale – 63% stated yes
  • Safety – 57% stated yes

As these answers show; the workforce is prepared to accept that drug abuse has an impact on all aspects of the business running and more importantly for them; their work life.

employee photoShared Goals

It should always be noted that if the process of drug testing is implemented correctly and employers actively encourage the involvement of the workforce, then much of the friction can be avoided. When you take the time to evaluate the goals of the employer and the goals of the employee, then this will often be shared. Both parties want to see the business succeed and both know that by succeeding; the lifespan of both business and in turn employment is also increased. Drug testing is a great support tool and although there is an initial cost to running a testing programme, the ROI is often very quick.

Effects on Business

The list of negative impacts could go on for a long time, but let’s take a look at some of the general areas that can be affected:

  • Performance Issues
  • Poor Attendance & Absenteeism
  • Reduced Professional Attitude
  • Reduced Physical Appearance
  • Health & Safety Issues

Also on a direct note towards employees, they can face ongoing domestic issues of which will only stand to be increased by the abuse of drugs.

[panel panel_heading=”The true extent of the problem…” panel_text=”During my time in the security industry I have had the pleasure to work with many clients and on a multitude of sites. Now before I make the next statement I need to add that not all of the work I have undertaken over the last 10+ years has been on sites with an active workforce.

However with this in mind and only referring to the sites that have had active workforces I would say conservatively, that 85% have a real problem with drugs. The shocking aspect could be that there is not a direct correlation with workforce size and amount of drug users, meaning I have been on sites with small workforces with a high ratio and vice versa.

Among some of the worst is a large manufacturing site based in my hometown that has many substance abusers who not only work for them but who also take drugs on site. This needs to be addressed otherwise it is going to spiral.

Phil Green” panel_color=”enigma_panel-blue”/]

What Happens When Someone Provides A Positive Sample?

This is where we must stress that a positive test must not be an instant dismissal trigger, but it should be combined with an overall look at the employee. There needs to be a route for disciplinary action if required, but all employers need to also address offering support and assistance in treatment. Employees are normal people and face a wide range of ups and downs in life, sometimes these can lead to situations in which substance abuse becomes the only relief for the member of staff. However, we must also accept that many people see the taking of drugs as a ‘recreational’ activity and in many cases will not accept offers of help.

At the end of the day; when an employee has a positive result, then a calculated and methodical approach should be taken. Support should be offered to the employee at every step and the employee’s wellbeing should be held close to that of the business.

[panel panel_heading=”Phil Green Security” panel_text=”We can assist in the professional implementation and execution of drug and alcohol testing for your business.

We provide:

– Support and guidance on implementing policies to allow for testing
– Pre-test preparation and guidance on random selection
– Execution of testing programmes
– Full recording of the testing event for evidence and due diligence
– Chain of Custody documentation
– After test guidance throughout either treatment or disciplinary
– Tribunal support and attendance if required” panel_color=”enigma_panel-blue”/]

Interested in finding out more?

For more information on our services, please use the contact form below to get in touch.

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Phil Green Security

Local Security Provider

Support Your Local Security Provider

Category : News

So we all know that Phil Green Security is a proud Yorkshire company and as such; we are going to cover why we believe that businesses should not only support their local security provider but, can also benefit from it.

elephant photoThe Local Security Provider

What are the options?

Any security service user (or client) has the choice of either contracting locally or to go with a large national provider. On the face of it; there can be some ‘positives’ for going with the large provider companies, but these do come at a cost. National providers generally will not dedicate resources to what they class as “low value” contracts and as previously covered in other articles, this can be anything up to £2 or £3 million. National providers often deal with contract values in excess of the £4million mark and anything less will usually be treated with the ‘Cookie Cutter‘ approach.

If we move away from the monetary aspect for a moment; national providers will often have head offices based some distance away from the client’s site and only in some cases may have a regional office within the same county. However, they do have a way of getting around this for tenders etc… and that is to use an existing clients site as a temporary area office and will often run most activities within that client’s gatehouse.

So when talking about national providers it would be easy for me to mention little miss haps such as The Olympics and how many prisoners have escaped from these national ‘security’ specialist companies, but you all know me by now and being bitchy is not my thing. However, you should keep this in mind when looking at the level of professionalism of these large providers. This now brings us to the elephant in the room; officer quality, well I really don’t know where to start on this part. Quite often the recruitment process for these large staff hungry providers is a fast based process and the term ‘quantity over quality’ is king.

What can a local security provider bring to the table?

A local security provider will bring one main positive, dedication. If you are the client and your security contract weighs in at below £1million; then don’t worry as even to a medium-sized local security provider, this will be large enough to demand their complete attention. I will assure you now that many local providers will jump through hoops to sever clients on even the smallest of contract values.

With regards to head offices, regional offices and control rooms… these are nearly always the same building for the smaller providers. Due to the logistics of modern cities; this leads to fast and concentrates response times which can be handy if you need to call ad-hock review meetings or even require extra coverage.

Talking about coverage; it is commonplace for the managing director or sole owner of smaller local providers to know each of their staff members by name. This style of business structure tends to lead the way in the security industry as we all operate on a level of loyalty and trust with our staff members. It also goes without saying that when a company has a smaller workforce, it benefits from a closer working relationship with their employer and in turn means a low staff turnover. Many nationals have permanent recruitment adverts on web-based job sites, this is to try and keep on top of the constant fall in retention.

[panel panel_heading=”Little Secret” panel_text=”So when you go with one of the large national providers and they sell you on all their accreditations, staff training and ability to deliver 100% coverage… Would you like to know something?

All national providers have agreements with the smaller local security providers to work on a subcontract basis. Quite often you are paying a premium for a service that you could have received direct, usually at a much smaller charge rate.” panel_color=”enigma_panel-blue”/]


If you want a dedicated and passionate security service that you can have as much or as little involvement as you want then your local security provider is the only way to go. You can benefit from all the positives that having an in-house security department can bring, without any of the hassles.

However, if you would like to experience vast staff turn over, mainly of university students and not career driven officers; then the Nationals are the ones for you. Let’s be fair if you had The Olympics as a client, I am sure you would also want to make a huge mess of it and embarrass yourself too (this is a joke of course).

In order to finish off this article; I would like to invite you to read our latest press release. We have put our heart on our sleeve and speak frankly about what Phil Green Security is aiming to bring that will blow the national providers out of the market.

[button style=”enigma_btn_blue” size=”enigma_btn_large” btn_disable=”0″ url=”” ]PRESS RELEASE[/button]

Did you read our article last article?

trace anyone

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trace anyone

Trace anyone in the UK with Phil Green Security

Category : News

Phil Green Security has had a recent influx of requests for Person Tracing. With a professional and dedicated solution, Phil Green Security gives you the chance to trace anyone in the UK.

Our person trace service is the process of locating an individual anywhere within the Uk from information supplied to us by a client.

Phil Green Security is able to offer a range of tracing solutions and serve clients by locating debtors, missing persons, absconding tenants, witnesses, missing family and various types of people that do and do not want to be found.

Through experience and utilising some of the largest databases in the country we are able to locate individuals, run background checks or even carry out pre-employment screening. All person trace service assignments are handled in the strictest of confidence and the party being traced will never be aware of the process.

[panel panel_heading=”What information do we use?” panel_text=”A good rule of thumb is alway the more information the better; however, Phil Green Security can often work with a very limited amount.

The information can consist of:

– First & Last Name

– Middle Name

– Date of Birth

– National Insurance Number

– Previous Address

– Place of Work

– Relatives

Address Any other info connected with the person to be traced” panel_color=”enigma_panel-blue”/]

[panel panel_heading=”What we can provide” panel_text=”We are able to discover many forms of information; however, this is all dependant if it exists in the first place. (For Example; if someone has never had a landline phone number, then we would not be able to supply a landline number)

(For Example; if someone has never had a landline phone number, then we would not be able to supply a landline number)

– Dead of Alive

– Address

– Phone Numbers

– Email Addresses

– Business Interests

And whatever other recorded information that is contained on our resource databases.” panel_color=”enigma_panel-blue”/]

Trace Anyone Using No Trace No Fee

Phil Green Security also includes a ‘No Trace No Fee’ policy for many of its person trace solutions.

Although no trace can be given an accuracy rating of 100%; but what we do is gauge the results via an accuracy matrix and any trace that holds a rating less than that of 65%, the client will not be charged.

This is a perfect way to trace anyone in the Uk with a near-zero risk service.

There are some general conditions to this policy, but a general rule is if you have provided the following three items of information, then your trace would be covered:

  • Full name – (no variations of spellings)
  • Full last UK address (within 5 years)
  • DOB (Date of Birth) – (no variations)

Trace Report

Our trace reports mean that when you trace anyone in the Uk using our services; you are given a full and comprehensive report upon completion.

Our trace report will include an information release agreement, ALL data discovered during tracing and a debrief outlining accuracy and also recommendations.

Trace anyone

*Please note that this service should not be used as a replacement for the emergency services if a person has been missing 24-48 hours. If you wish to gain additional help along with the police, please consider Missing People charity.

Interested in finding out more?

For more information on our services, please use the contact form below to get in touch.

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Phil Green Security

Cookie Cutter Security

Stop cookie cutter security by Phil Green

Category : News

cookie cutter securityThere is a big secret that I would like to share with you; most security companies treat each client exactly the same. Now I need to clarify that a little; when I say ‘treat’ each client the same, I mean in ways of service provisions. I will explain in this article how you are being let down by many security providers and what cookie cutter security really means.

Cookie Cutter Security – Is this familiar?

How to sell a dream

In my years of working in the security industry and even before Phil Green Security became a reality, I spent many hours in client meetings and contract reviews. During these times I was able to observe the behaviour of the lesser spotted contract manager, whilst in its natural habitat. Now I will be honest; at first, they appear to be creatures of complexity and grace; however, this is far from the truth.

Ok; so I need to stop addressing contract managers as some sort of wild animal; but, the context is more accurate then you may think.

During the acquisition stage, many clients are sold the golden dream of having access to a contracts manager, of which will be on call for the client no matter the issue or time of day. Of course, it will always be thrown in that the contracts manager will adapt the offered services to the client’s needs and that any extra training required for the site will also be carried given to the officers prior to working on the contract. If recruitment is required; the client will be advised that all potential candidates will be heavily screened with the client’s needs in mind and that only the ‘right’ people will be hired.

Moving on to the paper side of things… The client will be reassured that all health & safety paperwork will be completed inline with the assignment instructions and adapted to meet the requirements of the client’s site. This, of course, will only apply for paperwork that is supposed to be adapted to each contract individually and not set policy documents of the security provider. A great example of paperwork that is included in this section would be risk assessments and also client specific sections of the assignment instructions.

Eat – Sleep – Convince – Repeat

So once you have been sold the dream (as noted above); and you have decided to sign on that dotted line, can you sit back and relax?

training photoWell truthfully no, firstly you should expect to only see a contracts manager at review meetings and possibly if you threaten termination; otherwise, it will probably become an email only relationship. Now you really cannot be upset at your contracts manager; at the end of the day, they will have a portfolio of sites to look after and spend many hours each day firefighting from multiple clients. So what can reduce the stress that your CM faces? Well, that’s easy… every other aspect noted above is just carbon copied from all the other contracts; cookie cutter security in action.

Let’s take the already discussed aspects and see how they normally transpire…

Tailored Services – This is too time-consuming for the busy contracts manager, so an easier workaround will usually be put in place. The workaround is often to match the client’s requirements to what the provider can put in place quickly; patrol frequency; for example, everything else can fade into the ether. (cookie cutter security)

Site Specific Training – So this is even easier to erode and is usually accomplished by setting a timeline in place that is able to be constantly pushed back. Generally, this is a tactic that many providers will use in order to avoid admitting to a client that they have no intention of delivering on many promises.

Recruitment – Often overlooked by clients; where do I start? Group recruitment, interviews in McDonald’s, uniform already bagged up before the interview, telephone only interviews… I have seen all sorts of strange practices in the industry. This is a large irritation with me and the future of the industry is being affected by these practices. It is impossible to dismiss the evidence that the industry can not progress whilst unprofessional companies are flooding the ground levels with unsuitable people. A connected consequence of this practice is the term ‘shirt fillers’ and ‘bums on seats’; attitudes that should never be taken when trying to exceed client satisfaction.

Risk Assessments – Simply photocopy the generic RA and apply… I am not joking; I have been on sites when the RA’s have mentioned lifts; but, the site is all single storey or taking about warehouse forklift traffic; when working a building site contract. (cookie cutter security)

Assignment Instructions – Although many aspects of the assignment instructions are generic and will also include the provider’s policies as well; clients should remember the reason they are deployed. The site AI’s should stand as a manual for any daily or high possibility event, also what to do in the event of certain incidents. However many providers will deploy AI’s that cover the minimal information and only include core duties such as patrols. This document is highly important as if something is not addressed in the AI’s, then strictly speaking the provider is not forced to ensure it is acted on. (cookie cutter security)

[panel panel_heading=”Role of a Contracts Manager” panel_text=” Reading the information so far you may be wondering what a contract manager does do… This is an art form of lying and convincing and believe it or not, it will normally be in the direction of the client.

When the time comes that the client has a valid concern and raises it with the CM; they will often be sidestepped with lip service and put all effort in convincing the client that everything is really Ok.

Sadly this is also used when addressing SLA breaches, failings of officers or the provider and any other ‘none’ positive discussion that is carried out with the client.” panel_color=”enigma_panel-red”/]

[panel panel_heading=”Don’t worry salvation is here!” panel_text=”Phil Green Security operates a strict ethos with regards to our clients will always come first. We involve the client in every aspect of service delivery and will only ever remove a duty on the request of the client. Phil Green Security believes in providing truly tailored service and we settle for nothing less than 100% client satisfaction.

We operate a unique management structure that ensures that all clients have access to all levels of the management chain. If there is ever a need for the client to speak with Phil Green direct, that is not a problem as each client is given direct contact details to him.

We also operate a client’s based appointment booking system within our client portal, this allows for the client to be the decision maker on when meetings should take place. Phil Green Security … because our clients get more!” panel_color=”enigma_panel-blue”/]

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Did you read our article on David vs Goliath?

David vs Goliath

How small security providers can outperform

Category : Blog

small security providersAfter a week of talking to potential clients; one question seems to be reoccurring… Why should we go with small security providers? Well, we are going to address this question and if we can see how small security providers can outperform the bigger ones; David vs Goliath!

As with many of our articles, we will speak from the view of our own services and how Phil Green Security adapts to deliver to our own clients. We will take the time to look at aspects which are client based and would affect service quality. So let’s begin…

Customer Focus

[panel panel_heading=”Large Company” panel_text=”Senior management usually not directly in contact with the client and in many cases will not be aware of the lower contract value clients existence.

(In the security industry a contract up to £1.5 million, would still be classed as low value to larger providers) ” panel_color=”enigma_panel-red”/]

[panel panel_heading=”Phil Green Security” panel_text=”Each and every client has contact with everyone within the management line; however, the sole point of contact is usually Phil Green, the owner.

PGS does not address any contract as low value and gives all clients complete dedication.” panel_color=”enigma_panel-blue”/]

Dedicated Services

[panel panel_heading=”Large Company” panel_text=”In order to maximise turnover and in turn; profit, many large companies will try and cover many different aspects of security. This could be manned guarding, CCTV installation, access control installation… the list goes on.

The term ‘all of your eggs in one basket’ comes to mind.” panel_color=”enigma_panel-red”/]

[panel panel_heading=”Phil Green Security” panel_text=”PGS will always work to service any needs that a client may have. However, when we are asked for something that deviates from our main core of services, we do the only thing you can do… Call in the specialists! PGS has spent many years building a network of small partnerships that we are able to call upon.
This means if a client requires something like CCTV installation; for example, we would call in a CCTV specialist company. As a result; we can offer many possibilities to our clients without spreading our expertise thinly.” panel_color=”enigma_panel-blue”/]

Industry Knowledge

[panel panel_heading=”Large Company” panel_text=”Staff training is restricted as dedication is given to filling spaces on a rota Much recruitment is carried out in a group format and individuals are not encouraged to progress. Seat fillers and bums on seats is the key.

As long as a member of staff has an SIA license then they can do the job… ” panel_color=”enigma_panel-red”/]

[panel panel_heading=”Phil Green Security” panel_text=”Every member of staff is recruited on a 1 to 1 basis, normally by Phil Green. From the first day; all officers are encouraged to train on each area of core service that PGS offers.

Also, a comprehensive CPD programme is maintained throughout the member of staffs career with PGS.” panel_color=”enigma_panel-blue”/]

Customisation of Service

[panel panel_heading=”Large Company” panel_text=”Client has to adapt to the provider…
When dealing with larger companies, clients will find that they are soon presented with pre-defined procedures and any variants are of course chargeable.

Normally service level agreements, assignments instructions, contracts and even day to day documents are generic and this prevents true optimisation for that specific client.” panel_color=”enigma_panel-red”/]

[panel panel_heading=”Phil Green Security” panel_text=”Provider wants to adapt to the client…
A small security providers tend to have more flexibility for their clients. PGS work with the clients from the very start and adapt every aspect to meet their needs.

We are not a generic company and as such we do not provide generic services.
Our mission statement is to maintain a small selection of clients who can benefit from maximum resource allocation.” panel_color=”enigma_panel-blue”/]

Response and Accountability

[panel panel_heading=”Large Company” panel_text=”When the client needs an ad-hock meeting to address issues, they will have to wait for a ‘free’ spot. However, that is on the grounds that they can wade through the mountains of managers and supervisors to be able to speak with someone who may actually care.

Sadly, I have been witness to some cases in which the client has had to threaten termination just to speak with a manager about an additional raise in manning level! That’s right, the client wanted to give the large provider more business, but had to fight to give them it…” panel_color=”enigma_panel-red”/]

[panel panel_heading=”Phil Green Security” panel_text=”All of PGS clients are provided with the required contact details for their contracts manager, but moreover; they also get a direct line to Phil Green, the company owner.

Part of the PGS ethos is that every person from top to bottom is in place to ensure that our clients are happy, no one is above front line working” panel_color=”enigma_panel-blue”/]

Summary on Small Security Providers

Ok so let’s face it; your average small security providers are not going to be awarded contracts for things such as the Olympics (which was messed up) or to provide security services for private prisons (which have been subject to escapes and brutal treatments). However, when you want a highly dedicated and responsive service, then only a small security provider can offer this and you should give them a chance.

[button style=”enigma_btn_blue” size=”enigma_btn_large” btn_disable=”0″ url=”” ]PGS Mission Statement[/button]

Did you read our article, CSCS Cards